Statutory Records Terms & Conditions

1.0  One hard copy can be provided at additional cost.

2.0 The costs for the Services entered under section 3.0 Pricing Schedule is excluding VAT.

3.0 The costs for the Services are exclusive of disbursements. Disbursements is a fee charged by a 3rd party for carrying out works, e.g. undertakers charge for responding to a statutory request of their underground network.

4.0 For the priority 5 day and Emergency 48hr services no liability of any kind is accepted by Atkins Limited due to the failure of the undertakers web server.

5.0 No liability of any kind is accepted by Atkins Limited  due to the failure of an Undertaker responding within the time frames given within the Scope of works and Pricing Schedule.  As we are ultimately dependant on utility companies to respond we cant absolutely guarantee a 100% response rate. However the vast majority of our responses come as required by our client.

6.0 The 48 hr service is subject to availability.

7.0 One hard copy of the report to be provided by special delivery post/or one electronic copy by first class post. If the pack is not received, or there are any errors, it is the clients responsibility to inform Atkins Limited within 4 working weeks.

8.0 Invoices to be paid within 30 days of being raised. Interest charges for late payment shall be calculated at Barclays Bank base rate on the due date of the invoice plus 2%.

9.0 It should be noted that the undertakers we apply to for the location of their underground apparatus is based on the information supplied by UK wide Highway Authorities and any omissions from this list and or any undertakers that do not respond, is not the responsibility of Atkins. Indeed, no liability of any kind whatsoever is accepted by Atkins Limited, its servant or agents, for any error or omission in respect of information contained on the plans provided. The underground services must be verified and established on site before any mechanical plant is used.

10.0 Atkins Limited can not be held responsible if an Undertaker fails to respond to a guaranteed paid Stats Service request.

11.0 All searches are dependent on Atkins clients supplying an electronic map which clearly defines the boundary of the required search area, but not in CAD or AutoCAD format.

12.0 Atkins Limited will only hold the information relating to the search for 3 months as most responses only have a validity of this period.

13.0 Follow-up responses will be forwarded electronically where possible, or otherwise by post, for  4 working weeks.

14.0 Electronic packs must not be copied or reproduced in any circumstances or in anyway without the prior written consent of Atkins Limited. Electronic Packs must not be copied or supplied to anyone outside your company, with the exception of contractors working for yourselves. Additional copies must be acquired from Atkins Limited.

15.0 Atkins shall supply the product in the format or version specified and makes no guarantee as to the compatibility of the product with any computer hardware or software. The responsibility to ensure the compatibility of the product with your computer system and subsequent suitability for its purpose rests with you alone.

16.0 You shall not sell or supply the Statutory search information whether in whole or in part, or other information derived wholly or in part from either the hardcopy or the CD, to any third party, except as agreed by Atkins. 

17.0 You may not integrate the Statutory search information into another intranet/extranet.

18.0 For the avoidance of doubt, any attempt to copy or burn the Statutory search CD is strictly forbidden.

19.0 Any attempt to extract or download significant amounts of data from the CD to compile a database is strictly forbidden.

20.0 The cancellation fee is 50 % of the price, unless more than 50 % of the work has been completed in which case the full fee will be charged.